Supercuts - 1171 North Barrington Road, Hoffman Estates

Jobs in Supercuts, career

Reviews about Supercuts

• Laura Gaston
  ★ ☆ ☆ ☆ ☆
  I went for a root touch up. The stylist Jessica said she wanted to go slightly darker to even it out. I agreed but I never saw a swatch for the actual color. I left there with black touch up the blended all the way to half my head. It looked terrible. That week I tried washing it out as much as I could but it looked the same. I went back the 17 and i received the color on the 11. The manager Laura was not there so I received a call from her the 18 in the morning. No apology and no money back. I explained what happened and said I was not happy with the service and I did go to another salon and spend more money to get it fixed. All I was told is that I should of returned and fixed it there. But I didn’t want to risk getting it ruined more. When I did go to the salon the 17 I spoke to Kat she did notice that my hair was corrected to my usual hairdo. I’ve into the salon several times and have gotten my hair colored cut and styled. So most of the stylist were aware of the type of look i usually have. This was not it. Now i expected for the problem to be corrected but I was just told that I should of just gone back and fixed it there. Also that I agreed with the swatch of color which I did not. I never looked at it. I just agreed with it to be a little darker but not black. Darker would if been a brown. Black is a big difference. Thank you for your time.
  
  Laura
• Laura Gaston
  ★ ☆ ☆ ☆ ☆
  I went for a root touch up. The stylist Jessica said she wanted to go slightly darker to even it out. I agreed but I never saw a swatch for the actual color. I left there with black touch up the blended all the way to half my head. It looked terrible. That week I tried washing it out as much as I could but it looked the same. I went back the 17 and i received the color on the 11. The manager Laura was not there so I received a call from her the 18 in the morning. No apology and no money back. I explained what happened and said I was not happy with the service and I did go to another salon and spend more money to get it fixed. All I was told is that I should of returned and fixed it there. But I didn’t want to risk getting it ruined more. When I did go to the salon the 17 I spoke to Kat she did notice that my hair was corrected to my usual hairdo. I’ve into the salon several times and have gotten my hair colored cut and styled. So most of the stylist were aware of the type of look i usually have. This was not it. Now i expected for the problem to be corrected but I was just told that I should of just gone back and fixed it there. Also that I agreed with the swatch of color which I did not. I never looked at it. I just agreed with it to be a little darker but not black. Darker would if been a brown. Black is a big difference. Thank you for your time.
  
  Laura

Photos

Nearest organizations

• Dunkin' Donuts

  Establishment, Bakery, Food, Cafe

  1165 North Barrington Road, Schaumburg, IL 60194

  +1 847-490-3540

  dunkindonuts.com

  Open now: Until 10:00pm
• Stella's Place

  Establishment, Food, Cafe

  1171 North Barrington Road, Hoffman Estates, IL 60169

  +1 224-220-9030

  Closed now:
•  

  Fannie May Fine Chocolates

  Establishment, Food

  2579 West Golf Road, Hoffman Estates, IL 60169

  +1 847-519-0304

  fanniemay.com
• Subway

  Establishment, Food

  1175 North Barrington Road, Hoffman Estates, IL 60169

  +1 847-764-8969

  order.subway.com

  Closed now: Until 08:00am tomorrow
•  

  Baskin-Robbins

  Establishment, Food

  1165 North Barrington Road, Schaumburg, IL 60194

  +1 847-490-3540

  baskinrobbins.com

  Open now: Until 10:00pm
• GNC

  Establishment, Health, Food

  2577 West Golf Road, Hoffman Estates, IL 60169

  +1 847-490-3525

  stores.gnc.com

  Closed now: Until 10:00am tomorrow