Jiffy Lube - 1 West Higgins Road, Hoffman Estates

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Reviews about Jiffy Lube

• casio
  ★ ☆ ☆ ☆ ☆
  Warning!! Went for a basic oil change and these people are always trying to sell you things you don't need such as transmission fluid, engine flush, need new wiper blades, etc. They never installed new wiper blades it is just a tactic they use. For instance they said they will give me new wiper blades if i get an engine flush. They are a bunch of liars and thieves. I lost a lot of money on work that was not needed. Don't be fooled by these lying boneheads. They are too expensive compared to firestone or other company oil change and they continuously lie and deceive to steal your money and they do it on purpose. Stay away. Maybe I will call the Better Business Bureau and have them fined for lying and deceiving and charging work thats not needed. Maybe I will go there again and record the conversation and see how they lie and deceive. Use a hidden camera. Terrible place!! Notice that the owner does not respond to this post.
• Jennifer Dubonetti
  ★ ☆ ☆ ☆ ☆
  WARNING !!! Do not bring your car here. They completely forgot to put oil in my car and it has resulted in me needing a whole new engine. I had no leaks and my car was absolutely fine. The mechanic looked the place where my oil was suppose to be was completely empty and clean and it did not mysteriously disappear. I called their service manager Brian several times in the last few months waiting for an explanation of how this happened because he viewed my car right when I informed them of the problem and he even said there were no leaks or problems but again no explanation of how oil dissolved out of my car. I have been asking to speak to Daryl the owner for weeks but either Daryl is avoiding me or Brian is not relaying my message to him that I need to speak to him. I have recently contacted Better Business Bureau and filed a complaint since no one has contacted me. I will fight to the end until they own up to their mistake and pay me for the damages caused. I know without a doubt they did this to my car.

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